Skip to content
Public Ticket #14207

horizonal scroll

Conversation thread

Penci Design replied

5 years ago
Staff Reply

Hi,

Strange,  thank you for your all feedback. I will  consider about the issue and respond as soon as possible

Best Regards,

PenciDesign

SDial replied

5 years ago
Customer Reply

Hi,  

I added the custom css, cleared cache, plus waited a few days, and tried on both my phone and desktop with Google Developer Tools.

Unfortunately, the problem still exists.

Not sure what to do at this point.

Thanks,

Stacey

Penci Design replied

5 years ago
Staff Reply

Hi,

Please try go to Customizer > Addtional CSS then add custom css to do that

@media screen and (max-width: 768px){
 .body, body #page  body .site-content{
 overflow-x: hidden;
 }
}

Best Regards,

PenciDesign

SDial replied

6 years ago
Customer Reply

Please find attached a screen recording from my phone. iPhoneXr

Thank you!

Penci Design replied

6 years ago
Staff Reply

Hi,

Thank you for your all feedback.

Strange, i check  and i don't see error the issue. Please send me  your video you check reponsive.

I will consider about the issue.

Best Regards,

PenciDesign

SDial replied

6 years ago
Customer Reply

Hi,

I have checked with both my iphone Xr and Google Tools>Web Developer>Responsive Design Mode.

Thanks!


Penci Design replied

6 years ago
Staff Reply

Hi,

Please tell me the tool you are using to check reponsive on your site.

Best Regards,

PenciDesign

Penci Design replied

6 years ago
Staff Reply

Hi,

Strange,  we do not see this case ever. We will consider about the issue 

Best Regards,

PenciDesign

SDial replied

6 years ago
Customer Reply

Hi,

Wow, it's working now. I'm guessing it was a caching problem after I removed all my Google ads, which I think may be the problem.  I did not remove the Google ads on the same site in French and the problem is happening there.   Have you seen that problem before with Google ads?  Any tips?  I was using auto ads with Adsense.

Thanks!

Penci Design replied

6 years ago
Staff Reply

Hi,

Please  send me url of page error. I will check it help you.

Best Regards,

PenciDesign

SDial started the conversation

6 years ago
Conversation Start

Hi,

I'm having trouble removing the horizontal scroll on tablets and phone on my home page.  I've removed any left, right padding on the home page, and it seems that overflow is set to hidden everywhere.

I also removed all google ads, just in case that might be causing the problem.

Can't seem to find the culprit.

Is there a box somewhere that I need to toggle in the settings?

Thanks!


Want to join this conversation or access attachments? Sign in first.

Login to Reply