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Public Ticket #1462

WP Bakery not Saving

Conversation thread

PenciDesign replied

Staff Reply

Hi,

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As I said in my previous comment - you need to deactivate all plugins and enable each plugin to find what's plugin caused this issue.

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After enable each plugin, refresh the page you editing and check it. If you see a plugin make VC doesn't work after activate it - that's plugin you need to deactivate.

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Check this video for more clearly - it's quite the same:

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Best Regards,

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PenciDesign

HLMMag replied

Customer Reply

I knew it! This is extremely frustrating, why a so called friendly user plugin is not working properly. After I saved the changes and went to edit a new page, same issue happens "I can't save my edits" This means I have to deactivate and active all plugins in order for WP Bakery to work?!  Has the developer of WP Bakery look into solving this problems? What is a long term solution for this?

HLMMag replied

Customer Reply

I deactivate all and activate one by one, surprisingly WP bakery is working fine now. None of the plugins are causing an issue. Moving forward I hop WP Bakery keeps working stable. That's it for now.

Thank you.

PenciDesign replied

Staff Reply

Hi,

Please try deactivate all plugins ( except WP Bakery  ) and try it again.

After it work, let's enable each plugin to check what plugin caused this issue.

Best Regards,

PenciDesign

HLMMag started the conversation

Conversation Start

I can't save changes using WP Bakery. I have seen this issue online, I have done recommended troubleshooting and still can't make it work.  

Example:  when I add an element on the row Single Image box, I ran into this issue. I can click the Close button and the little editing pop-up closes, but when I hit the Save button nothing happens and the little VC logo back on the main page turns into a spinning ball that just spins forever. 

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