tim-nieuwpoort replied
Customer Reply
Hi,
Your first suggestion helped, IG footer works again.
Thanks!
Public Ticket #14648
IG footer widget
Conversation thread
PenciDesign replied
Staff Reply
Hi,
Please try go to Appearance > Widgets > on "Footer Instagram" > remove old "Penci Instagram Feed" widget > drag & drop again the "Penci Instagram Feed" to "Footer Instagram" > click on URL to get new Instagram Token & do again the config > update it and check it again.
If it still doesn't work, it seems the API from Instagram goes down and you need to wait for Instagram fixed it for themself..
I see this issue appears before one time, need to wait 2 days for Instagram fixed it.. We can't do anything here because we can't be affect anything to data from Instagram..
Best Regards,
PenciDesign
tim-nieuwpoort started the conversation
Conversation Start
Hi,
My IG footer widget doesn't work anymore. Are there any changes in the Access Token?
Thanks in advance.
Tim
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