Problem to activate the theme

Public Ticket #14763

Conversation thread

PenciDesign replied

5 years ago

Staff Reply

Hi,

Thank you for purchased our theme.

After purchased the theme, you need to wait a few time for Envato API updates your purchases.

Please try it again now.

If it still doesn't work, Please send me your WordPress site admin URL and admin account ( username and password ) - in a private reply. I will take it a look at this to help you.

Best Regards,

PenciDesign

KaribOpak started the conversation

5 years ago

Conversation Start

Hi,

I purchased Soledad for a second website but I can't activate the theme.

I always receive a message saying it's not working.

Thanks for your help ;-)

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