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Public Ticket #14765

suhosin

Conversation thread

PenciDesign replied

Staff Reply

Hi,

1/ This theme just required 2 plugins: WPBakery Page Builder and Penci Frameworks

All other plugins is add-on features - you don't need to install if you don't need it.

2/ We've said about this here - please check it.

3/ Yeah, it's ok.

4/ Yes, exactly.

Best Regards,

PenciDesign

Sierra21 replied

Customer Reply

Hi,

I solved my problem. Instead of using php settings plugin, I changed my values via php.ini file directly. Then, it works.

By the way, before installing a demo, I need to know some info:

1- I installed penci demo importer.Will I have any problem when I install a demo without installing  penci portfolio, penci recipe, penci review? like default newspaper demo.

2-Is there  premium plugins' activation code or license for automatic updates and other premium elements?If not , how do you do about it?

       "Please activate your copy of the Ultimate Addons for WPBakery Page Builder to get..."

3- I will use WPForms Lite plugin instead of contact form 7 which is recommended by the theme? Is it ok?

4- After I install demo, I am able to customize the demo version freely, right? 

Thank you,

PenciDesign replied

Staff Reply

Hi,

Please send me your WordPress site admin URL and admin account ( username and password  ). I will take it a look at this to help you.  

I've made this ticket is private, so you can put the information here - only you and me can see it.

Best Regards,

PenciDesign

Sierra21 replied

Customer Reply

Hi,

I changed my values. But I have a  problem to upload premium plugins like: penci amp, slider revolution, ultimate addons for wp bakery, penci  smart list.

"The link you followed has expired" Please try again.

I searched it on google. Every solutions indicate those values 

https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

But my values has already changed.

How I will fix this problem?

Thank you.

PS: I havent installed penci portfolio, penci recipe, penci review yet. When/if I need them, I will install.

 My question is: I installed penci demo importer.Do I have any problem when I install a demo without installing  penci portfolio, penci recipe, penci review?

PenciDesign replied

Staff Reply

Hi,

It's a feature from your hosting. If your site notify about missing suhosin, you should contact with your hosting provider and requirement them install it for you.

For activate the theme issue, please send me your WordPress site admin URL and admin account ( username and password  ) - in a private reply. I will help you activate it.

Best Regards,

PenciDesign

Sierra21 started the conversation

Conversation Start

Hi there,

 I activate my theme. There is only one yellow statu: suhosin is not installed.

I could not find any article or ticket about in forum.

Can you give me necassary documentation how I install it and if necassary post- installation settings.

Thank you,

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