Font and layout on latest post | PenciDesign Support

PenciDesign replied

5 years ago

Staff Reply

Hi,

This issue caused by the caching from WP Rocket, I've clear all the cache and everything is fine now.

You can check again on anonymous borwsers on mobile to get correct results.

Best Regards,

PenciDesign

PenciDesign replied

5 years ago

Staff Reply

Hi,

Please send me your WordPress site admin URL and admin account ( username and password ) - in A PRIVATE REPLY. I will take it a look at this to help you.

Best Regards,

PenciDesign

tbrackett7 replied

5 years ago

Customer Reply

I am very sorry but I am a little confused. I have been using the fonts Salsa, Kite One, and Rock Salt for all of my posts and I have never had the issue that I have now. I already set up all these special fonts in the beginning. The problem is the font 'color' is not showing up as the color I am selecting for each block in Elementor. I select a deep black font color for 'all' blocks, regardless of the font style, but I am seeing a 'light blue' font color for all of the blocks that use Salsa, Kite One, or Rock Salt. Is the resolution you provided going to fix that issue? Also, the divider line that I inserted via Elementor is missing. When I "preview" my post, everything looks correct but after I log off my website and go to my blog post online, it does not look correct.

PenciDesign replied

5 years ago

Staff Reply

Hi,

As I checked your site, you've selected using font "Salsa" from your content - check this image but you didn't enqueue this font anywhere.

Please go and update the theme to latest version 7.5.0 by do following this guide

After that, go to Customize > Logo & Header > General > Add Custom Code Inside <head> tag > and put the code:

<link rel="preconnect" href="https://fonts.gstatic.com">
<link href="https://fonts.googleapis.com/css2?family=Salsa&display=swap" rel="stylesheet">

Best Regards,

PenciDesign

tbrackett7 replied

5 years ago

Customer Reply

I already redid it and it still looks odd. Also why would it look correct on some devices and incorrect on other devices? Final question: Doesn't Elementor come with or from Soledad?

Tracy

PenciDesign replied

5 years ago

Staff Reply

Hi,

I see all the fonts or lines you're using inside your posts has built from Elementor. So, maybe you need to check again with your post content. It doesn't related with the theme itself.

For elements doesn't work, please try remove it and add it again.

Best Regards,

PenciDesign

tbrackett7 started the conversation

5 years ago

Conversation Start

Hello;

When I updated to the latest Soledad theme version along with Elementor update, the font on my latest post changes depending on the device I am using. On my laptop and phone, the font and post layout look correct; however, on my desktop and iPad, the font and layout are incorrect. I use three different fonts in my posts but all of them are in black. On my desktop and iPad, some of the fonts turn to light blue or gray and the spacing is incorrect. Also, my divider line at the top of the page disappears. This has not happened on any of my other posts, only the most recent one.

Does this have anything to do with the recent theme or Elementor updates?

Thank you!

Tracy Brackett