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Public Ticket #14805

social media icons not working

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PenciDesign replied

Staff Reply

Hi,

You can get update from your back-end like free WordPress themes on wordpress.org by do follow this guide - please do all 4 steps there.

And you can check what's new in the latest updates here

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Your config is wrong.

Example: with Instagram, please fill:    https://www.instagram.com/veganasabroad/

Don't put the # before the URL.

Best Regards,

PenciDesign

TSBlog started the conversation

Conversation Start

Hello, 

I have tried to link my social media platforms to the site without success. I have an icon for Instagram, Pinterest, YouTube and Email in my Header.  But when I click on them the links just redirect me to the home page. 

Under Customize>Social Media Options I've tried to enter the URL's with https, and htts and with an #, but nothing works. When you click on any icon it doesn't take you to the social media platform, it remains at the home page. Thank you!

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