How To update Theme

Public Ticket #14815

Conversation thread

PenciDesign replied

5 years ago

Staff Reply

Hi,

I've updated the theme to help you.

In the next time, please do follow this guide to update the theme:

https://pencidesign.ticksy.com/article/15633/

Best Regards,

PenciDesign

Barbara Poedts replied

5 years ago

Customer Reply

Thank you! i don't now if this is a private ticket so i send the site inlog via the link you have send (contact form)

kind regards

Barbara

PenciDesign replied

5 years ago

Staff Reply

Hi @Barbara,

Please send me your WordPress site admin URL and admin account ( username and password ) - in another private ticket. I will take it a look at this to help you.

If you can't create a new ticket, please send us an email via our contact form

Best Regards,

PenciDesign

Barbara Poedts replied

5 years ago

Customer Reply

We have exactly the same problem..

I just got an email from ThemeForest that the Soledad theme has been updated to 7.5.0. We are still running 7.3.2 :(( In our wordpress admin panel the upgrade does not show up also not in our Envato Market plugin or in wordpress theme update panel.. No we can't update to the new version. How can we fix this?

Kind Regards

PenciDesign replied

5 years ago

Staff Reply

Hi,

I still can install the plugin normal, so

Please send me your WordPress site admin URL and admin account ( username and password ) in a Private Reply. I will take it a look at this to help you.

Best Regards,

PenciDesign

feeninforgreens started the conversation

5 years ago

Conversation Start

I tried to follow the new instructions to download the updated theme as a plugin however it will not work. It is stating not a valid plug in. How can I update the theme?

Want to join this conversation or access attachments? Sign in first.