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Public Ticket #14898

Featured Image Not Showing

Conversation thread

PenciDesign replied

Staff Reply

Hi,

If you want to hide the featured image on the latest posts, please copy this code and add more this code to Customize > Custom CSS:

.penci-grid li .item > .thumbnail {
    display: none;
}

Best Regards,

PenciDesign

ovalmediagroup replied

Customer Reply

Now I see the feautered image on each post on the top. I dont like that. I just need it for the slider

ovalmediagroup replied

Customer Reply

Thanks a lot! that was a really quick solution to the problem!!! 

PenciDesign replied

Staff Reply

Hi,

Because I can't be access to your admin page by use the admin URL you sent - check this image - So, I can't see it.

If you don't see it, let's click on this button to make it appears.

Best Regards,

PenciDesign

ovalmediagroup replied

Customer Reply

i can tell you didnt even look at my admin panel as that is not what my wp-admin looks like!!!! if you were to login you could see how it actually looks like when I try tro edit a post !!!! and you would see there I dont have those options!!!!

PenciDesign replied

Staff Reply

Hi,

I just checked your site and I found this issue caused by you didn't set any featured image for your posts - check this image

Let's do that and you will see the featured image appears.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Please send me your WordPress site admin URL and admin account ( username and password  ) - in a PRIVATE REPLY. I will take it a look at this to help you.  

Best Regards,

PenciDesign

ovalmediagroup replied

Customer Reply

Hello, This is not correct as I do not have any Optimizer or Lazyload Plugin installed.

PenciDesign replied

Staff Reply

Hi,

It seems you've enabled lazyload images from Jetpack or SG Optimize or WP Rocket or another lazyload images plugin. Let's check and disable it because the theme already supports lazyload images.

Best Regards,

PenciDesign

ovalmediagroup started the conversation

Conversation Start

Hello,

The Feautered Slider is supposed to show all featured images from each post but it is not showing anything because my posts do not include a feautured image! 

How to change this?

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