Unable to save draft | PenciDesign Support

PenciDesign replied

5 years ago

Staff Reply

Hi,

I just updated the theme to latest version to help you.

In the next time, please do follow this guide to update the theme by one-click - like free WordPress themes on WordPress.org.

Best Regards,

PenciDesign

PenciDesign replied

5 years ago

Staff Reply

Hi,

Yeah, it seems you're using outdated version of Soledad.

Please send me your WordPress site admin URL and admin account ( username and password ) - in a PRIVATE REPLY. I will take it a look at this to help you.

Best Regards,

PenciDesign

ajghor started the conversation

5 years ago

Conversation Start

Hi,

We have problems with publishing Pages. When we go to add a new page, we put everything needed: Title, Featured image, we do the SEO, we put slug that we want and then when we hit the Save draft button, it says - Updating failed. The response is not a valid JSON response. And the page is not able to be edited in Elementor. when we go back to all pages, there is no page under title we put but there is one new Auto draft page. We managed to publish 5 pages today, but when we wanted to put the other four that we planned this problem continued to show up. What can we do to fix this?

The same thing started happening with our post. When we add Featured photo to the prepared draft it doesn't want to save. It gives the same message Updating failed. The response is not a valid JSON response

Our version of Soledad is 7.3.1 and wanted to update it with Envato Market plugin, but we have errors - action forbidden. Could yo help us to install the latest version?

Thanks.