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Public Ticket #15157

Embedded Videos not working after last 7.6 version

Conversation thread

Peter Johannesen replied

Customer Reply

Hello,

I have tripple checked it and yes it all seems to work. - I noticed though that youtube posted an error notification at around the date that i updated the theme, so i guess the timing was unlucky.

I thank you though very much for looking into this and sorry for taking your valuable time in this matter, as this was most likely a youtube issue and not a theme issue.

Best regards

PenciDesign replied

Staff Reply

Hi,

Strange, I just logged to your site and I didn't see any problems with load the videos. Can you show me a screenshot & URL of the page has this issue?

I've tried on this page: https://hokx.com/wot/category/wot-tank-reviews/m10-rbfm/ 10 times and I didn't see anything doesn't works.

I've tried to load some posts to test it also..

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Please send me your WordPress site admin URL and admin account ( username and password  ) - in a private reply. I will take it a look at this to help you.  

Best Regards,

PenciDesign

Peter Johannesen replied

Customer Reply

Hello,

I have deactivated it now, including all cache plugins.

Best regards

PenciDesign replied

Staff Reply

Hi,

Have you activate any lazyload iframe feature from your caching plugin? If yes, let's deactivate it and try it again.

Best Regards,

PenciDesign

Peter Johannesen started the conversation

Conversation Start

Hello,

my website at https://hokx.com has stopped loading embedded youtube videos properly and I did not have this issue prio to patch 7.6.0

For example - if you load this page 3x times, then you will notice 3x different results https://hokx.com/wot/category/wot-tank-reviews/m10-rbfm/

The errors appears either that some of the content is not loaded, or it shows a youtube link instead. When you refresh the page, then suddenly content that previously did load fine, now suddenly is not working and the content that did not work before is working..

I have tried to disable plugins, disable & reset cache plugins, disable and enable the theme performance settings, reinstall wordpress installation..

I wanted to try to reinstall the soledad theme but the option is not available.

Anyway, what can I do to fix this?

thank you in advance!

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