Website sign up form problem

Public Ticket #15190

Conversation thread

PenciDesign replied

5 years ago

Staff Reply

Hi,

I just adjust it to help you. It seems the signup form works now.

I can see the success message appears now after try to register - check this image: http://prntscr.com/w6hiot

Best Regards,

PenciDesign

bemyselfhk replied

5 years ago

Customer Reply

Hi,

I checked and revised some tags with the Mailchimp. Can you help me to check this again? I try to register and then i didn't get any message about successful subscribed or not. Thank you so much!

Kim

PenciDesign replied

5 years ago

Staff Reply

Hi,

You've edited wrong your subsrible form, I just edited it to help you to make it display correct.

But, I see you have some issues with the Mailchimp config, maybe you need to check again with your config from the mailchimp. When I try to register, I got this message: "a general error occured."

https://www.mc4wp.com/kb/fix-the-oops-something-went-wrong-error/

Best Regards,

PenciDesign

PenciDesign replied

5 years ago

Staff Reply

Hi,

Please send me your WordPress site admin URL and admin account ( username and password ) - IN A PRIVATE REPLY. I will take it a look at this to help you.

Best Regards,

PenciDesign

bemyselfhk started the conversation

5 years ago

Conversation Start

Hi,

I have a problem about sign up form. I have set up the sign up form. But when I try to submit the form, it can’t subscribe successfully.

Could you help me to solve this? I don’t know how to do. Thank you so much!

Kim

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