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Public Ticket #15366

Installation failure

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PenciDesign replied

Staff Reply

Hi,

It seems your installation is wrong. You need to extract the download package and use  soledad.zip file for your install.

Please check more on this guide

Best Regards,

PenciDesign

MaxBaldeo replied

Customer Reply

The Theme installed, not sure what was different. I simply tried again and it worked.

Thanks

MaxBaldeo started the conversation

Conversation Start

I just bought the above theme. The installation is on a new Wordpress site version 5.6. The installation failed. The error message is as follows:

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

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