RestlessInTexas replied
Customer Reply
Ok. Thank you. It's working now. Now it will take some time to Activate plugins one at a time and see what caused the issues.
Public Ticket #15473
Instagram Footer
Conversation thread
PenciDesign replied
Staff Reply
Hi,
For Instagram issue - first, let's put only your username - don't put "@" before it.
For lost the drag & drop view in widgets, it seems you have a plugin caused this issue because I just checked the theme from my-end and I see everything still working fine.
Please try to deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue.
Best Regards,
PenciDesign
RestlessInTexas started the conversation
Conversation Start
I have also been having trouble with my Instagram footer. When I re-enter all my tokens, it will work for a few hours but then goes into error. I am on theme version 7.6.1 with Wordpress also updated.
I lost the drag & drop view in Widgets some time ago though and it's extremely frustrating. I can't even see how to Delete the Instragram Footer to try to start fresh.
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