can't access customize section. Fatal error appears

Public Ticket #15732

can't access customize section. Fatal error appears

Conversation thread

cris21mil replied

5 years ago

Customer Reply

Yep, that's it. Working fine with the 7.4.14.

that was fast. thank you!

cris21mil replied

5 years ago

Customer Reply

my current PHP version is 8.0.1.

I'll try downgrading and i'll let you know.

Thanks!

PenciDesign replied

5 years ago

Staff Reply

Hi,

Strange, I didn't see any issue like that from my-end.

What's PHP version you're using? Can you try change it to PHP version 7.2 for example?

Best Regards,

PenciDesign

cris21mil started the conversation

5 years ago

Conversation Start

Hello! I've just bought your theme and after the basic setup (installed theme, activated recommended plugin , imported a template w/ data and created my custom menu) as soon as i go into the customize section a fatal error appears. i'm working in my local environment with XAMPP and the last version of Wordpress currently available (5.6.1).

Any idea on how to solve this? Thank you very much!

Have a nice day,

Cristiano

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