WPBakery Page Builder

Public Ticket #15896

Conversation thread

Penci Design replied

5 years ago

Staff Reply

Hi grandadmiral,

Hi,

Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

If it doesn't work, please create new sticket and send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

Best Regards,

PenciDesign

Penci Design replied

5 years ago

Staff Reply

Hi Ricsca,

Don't worry about the issue.

We've bought extended license from WPBakery Page Builder - so, you can use it legal. We've said more about this here.

If you want active WPBakery Page Builder , you need to buy a license from WPBakery to do that. 7GIOLT--YKWIXGSunBXhtE_6hRWgCmoPeyw-oBkRcrzq8BM4yWmF4qFsDDuCBga8clJR60yUWILRxHzd9t5npbSA2OKJ53BGJneCH1pdIYdcW2XE5GWNyO6jk3ICZIA1mzVU_dTi Because as we said in the documentation, we don't provide any license key to activate license key for WPBakery Page Builder - we don't have permission to do that.

Best Regards,

PenciDesign

grandadmiral replied

5 years ago

Customer Reply

Well, the problem for me is that I can no longer use WPBakery.

Ricsca replied

5 years ago

Customer Reply

I close the notice but every now and then it appears again.
I don't know if there is a way to stop it from appearing.

grandadmiral replied

5 years ago

Customer Reply

That's what I thought. Didn't have any issues until I changed servers.

Ricsca replied

5 years ago

Customer Reply

Ignore that message. Panciddesign has a license that allows them to install the plugin for everyone who buys their theme without having to buy it separately.

grandadmiral started the conversation

5 years ago

Conversation Start

I migrated my site over to my new host (no changes other than moving from one host to another) and now I am being asked to activate my copy of the plugin. How is this possible?

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