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Public Ticket #15981

FAVICON

Conversation thread

PenciDesign replied

Staff Reply

Hi,

I didn't tell you change the favicon image.. I said that: you've set it in 2 different places and it overrides together.

Please send me your WordPress site admin URL and admin account ( username and password  ) - in a PRIVATE REPLY. I will take a look at this to help you.  

Best Regards,

PenciDesign

Lribeiiro replied

Customer Reply

Continuously unable to change my Favicon, I deleted the previous versions but did not update to the new one.

PenciDesign replied

Staff Reply

Hi,

Don't you remember where you set it up?

Best Regards,

PenciDesign

Lribeiiro replied

Customer Reply

how do I do that?

PenciDesign replied

Staff Reply

Hi,

I see you've uploaded a favicon from 2 places and it override together and make it doesn't show.

Please check the settings from your end and make sure you're using the favicon from one place only.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Please make your site live and show me your site URL to I can take a look at this to help you.

Best Regards,

PenciDesign

Lribeiiro started the conversation

Conversation Start

I uPloaded my favicon, but it doesn't appear!

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