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Public Ticket #16045

Image cropping in Featured Slider

Conversation thread

Komedy replied

Customer Reply

Thank you very much for the help

Best Regards

Warren

Komedy replied

Customer Reply

Still no update on this ?

Warren

PenciDesign replied

Staff Reply

Hi,

Please save and check it again without Elementor edit.

If it still doesn't work, please send me your WordPress site admin URL and admin account ( username and password  ) - in a private reply. I will take a look at this to help you.  

Best Regards,

PenciDesign

Komedy replied

Customer Reply

Hi

No change - Still cropped

PenciDesign replied

Staff Reply

Hi,

The ratio should be 0.67

Best Regards,

PenciDesign

Komedy replied

Customer Reply

Hello.

I am using Slider Style 2 and per the setup you have shown below via Elementor my image size and ratio settings are per the default that you have shown in the attached picture.

In Example 3 You can see I have Set it "Full" on the LHS - no change - image cropped

In Example 4 you can see the previous defualt setting - no change - image cropped

In Example 5 you can see I have adjusted the Ratio / Height on the LHS - no change - image cropped

Please advise

PenciDesign replied

Staff Reply

Hi,

If you're using Elementor to setup your page - you can edit your page by use Elementor > right click on the slider and select to edit it > and you can change the image size & image ratio as the way you want - check this image: http://prntscr.com/10fcpd4

Best Regards,

PenciDesign

Komedy started the conversation

Conversation Start

Hi

I have installed the theme with demo data and building my content. I have resized and cropped my "Featured Images" in my test post to 1170 x 780. 

From example one attached you can see on the slider it is cropping the top and bottom, but in example two you can see it is showing as intended and not cropped.

Can you please assist

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