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Public Ticket #16112

Issue with cache

Conversation thread

Penci Design replied

5 years ago
Staff Reply

Hi,

Our team was checked in more than 15 hours and we can not find what is the issues

It seem that the issue cause by WP Fastest Cache plugin

I recommend you contact with author of plugin and ask them about  the issue.

Or you try use W3 Total Cache plugin on your site.

Best Regards ,

PenciDesign

Pkaduxdbs replied

5 years ago
Customer Reply

Is there any update on this?

Penci Design replied

5 years ago
Staff Reply

Hi,

Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

Best Regards,

PenciDesign

Pkaduxdbs replied

5 years ago
Customer Reply

We already have used WP cache clear plugin but still its not working for the issue we raised about theme. Will you please check and resolve this?

Penci Design replied

5 years ago
Staff Reply

Hi,

Please tell me about cache plugin you use on your site.

Please check this guide to know how to optimized your site speed?

Best Regards,

PenciDesign

Pkaduxdbs started the conversation

5 years ago
Conversation Start

Hi, 

We have installed the PenNews theme for out website which is: https://globalfintechseries.com/
But while posting we are facing the issue as the posts are not updated on website immediate after publishing. It takes few time to update on live site. When we clear the cache from wp-admin then the result will reflect on website immediately. 

Will you please help us to resolve the cache clearing issue. As we want post publishing on live site immediate after publish from backend.
Please try to get it resolve ASAP.

Thanks and Regards,
https://globalfintechseries.com/

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