Penci Design replied
Staff Reply
Hi,
I logged on your site . i will check it and respond as soon as possible
Best Regards,
PenciDesign
Public Ticket #16245
Category, Archive, and Author Pages Not Responded
Conversation thread
Penci Design replied
Staff Reply
Hi,
About speed on your site, please check this guide to know how to optimized your site speed?
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn't work, let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.
Best Regards,
PenciDesign
cknight03 replied
Customer Reply
This is an urgent issue. Does anyone have any insight?
cknight03 started the conversation
Conversation Start
We are using the latest version of PenNews, but are running into a major issue. All of our category, archive, and author pages crash and result in not responding.
We've deactivated plugins, changed caching, cleared caching, rolled the theme back, and even reinstalled the theme entirely.
It seems like a JS or Ajax issue, but I'm not 100%
This just started a few days ago, but it's causing major issues on our website right now. Is there something that can be done or that was done to the theme causing this?
I'm at a loss as to what to do without just going to a different theme all together. This is a MAJOR problem for us right now
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