Skip to content
Public Ticket #16277

Logo Issue

Conversation thread

Dragan Blazic replied

Customer Reply

Hello,

Clear. Everything is fine now. Thank you very much for you help and effort!

Have a nice day.

Best regards.

PenciDesign Supporter replied

Staff Reply

Hi,

I've modified the page settings like the screenshot below:

Screen-Shot-2024-05-13-at-19-21-36.png

Regards,
PenciDesign.


Dragan Blazic replied

Customer Reply

Hi,

Thank you very much!

Did I make any mistakes, or was there something else that needed adjusting?

Thank you in advance and have a nice day.

Best regards.

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me this page URL.

Regards,
PenciDesign.


Dragan Blazic replied

Customer Reply

Hi,

Yes, I did. I do it after every change I made.

Regards.

PenciDesign Supporter replied

Staff Reply

Hi,

Have you cleared all the site caches?

Regards,
PenciDesign.


Dragan Blazic replied

Customer Reply

Hi,

I did it, but the issue with the map still persists.

Is there any other way to fix it?

Best regards.

PenciDesign Supporter replied

Staff Reply

Hi,

Yes, that is right.

Regards,
PenciDesign.


Dragan Blazic replied

Customer Reply

Hi,

If I understood you correctly, I should mark "Do not apply any front-end optimization on this page (this includes any changes related to CSS/JS files)" in CSS/JS Manager for that page, right?

Best regards.

PenciDesign Supporter replied

Staff Reply

Hi,

I've excluded the "penci-lazy.js" file on the Autoptimize plugin settings.

I recommend you should turn off the CSS/JS optimization for the page that contain the map.

Regards,
PenciDesign.


Dragan Blazic replied

Customer Reply

Hi,

It is fixed, thank you. However, the map on the page "Destinacije" is not visible now.

Regards.

PenciDesign Supporter replied

Staff Reply

Hi,

I've configured the Autoptimize plugin for your site.

Please clear all the browser caches and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



Dragan Blazic replied

Customer Reply

Hi,

I've tried it several times, but the issue still persists.

Regards.

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, and the problem is that the Autoptimize plugin has compressed all the JS files with incorrect syntax, so the image lazy load function can't work.

Please try to clear all the JS caches and then check again.

Regards,
PenciDesign.


Dragan Blazic replied

Customer Reply

Dear,

No photos are visible on the website. It keeps loading continuously.

Could you please check what the issue might be?

Thank you in advance.

Sincerely.

Dragan Blazic replied

Customer Reply

Hello,

Thank you very much!

Best regards.

PenciDesign Supporter replied

Staff Reply

Hi,

I've disabled the CSS/JS optimization on the W3 Total Cache plugin.

Regards,
PenciDesign.


Dragan Blazic replied

Customer Reply

Hello,

I see that page works properly now. Did you deactivated plugins or?

Thank you. Best regards.

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site and the problem you've installed and activated a lot of HTML/CSS/JS optimizer plugins.

Please use one plugin for this purpose only. All the plugins you've installed conflict with others so some theme functions can't work properly.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



Dragan Blazic replied

Customer Reply

Hi,

I installed plugin "Disable Lazy Load" and did it, but nothing changed.

PenciDesign Supporter replied

Staff Reply

Hi,

Please disable all the lazyload options, clear all the JS optimization cache then check again.

Regards,
PenciDesign.


Dragan Blazic replied

Customer Reply

Hello,

Could you please check my page again, because nothing is visible there (just loading all photos)?

Thank you in advance.

Dragan Blazic replied

Customer Reply

Hello,

I think it is solved now. :) If you can, just check.

Thank you very much!

Best Regards!

PenciDesign replied

Staff Reply

Hi,

As I checked, this issue caused by you has enabled lazyload images from a plugin. Let's check and disable it because the theme already supports lazyload images by default.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Can you make your site live and show me your site URL so I can take a look at this?

I can't check anything if I don't see your homepage.

Best Regards,

PenciDesign

Dragan Blazic started the conversation

Conversation Start

Hello,

Why is logo not displayed at homepage? For another pages and posts it is displayed.

Thank you in advance!

Want to join this conversation or access attachments? Sign in first.