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Public Ticket #16312

the featured image not appear

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rayskyinvest replied

Customer Reply

It solved! Thanks!

rayskyinvest replied

Customer Reply

But it doesn't work in these two ways. I have tried delete the Jetpack and disable the lazyload images from the theme. The featured images are still not appear.

PenciDesign replied

Staff Reply

Hi,

It seems you've enabled lazyload media from Jetpack. Let's go to Jetpack settings and disable the lazyload media from Jetpack. Because the theme already supports lazyload images.

Or you can disable the lazyload images from the theme via Customize > Speed Optimization > General & Lazyload.

Best Regards,

PenciDesign

rayskyinvest started the conversation

Conversation Start

I try to download some plugin, but the feature image did not appear. I guess that the jetpack plugin cause this. But I don't know how to fix this?

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