thatonetime replied
Customer Reply
Yeah cool cool! It's all working now.
Thank you so much for your help.
Public Ticket #16349
Website changes (I made in customizer) don't show online
Conversation thread
PenciDesign replied
Staff Reply
Hi,
It seems that's caching issue, I just clear all the cache and check it again - it's the same as the customizer preview now.
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
Please send me your site admin URL and admin account (username and password) - in a PRIVATE REPLY. I will take a look to help you.
Best Regards,
PenciDesign
thatonetime replied
Customer Reply
Thank you so much for this quick reply. I checked it, but it says 'published' on the top left in customizer.
PenciDesign replied
Staff Reply
Hi,
It seems you’re saved the customize data as Draft - not publish. Let go to Customize and check it again on the top left
Best Regards,
PenciDesign
thatonetime started the conversation
Conversation Start
Hi there,
Today we've been very busy with making some changes to our website in Wordpress. We made a lot of changes in Customizer and saved these, but when we open the website, on mobile or laptop, it still shows the previous website without any of the changes.
We tried different devices, logged out on wp etc. When we log back in and go to customizer it still shows the changes we made. How come the changes don't show up online?
Thank you in advance.
Cheers, Janet
That One Time
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