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Public Ticket #16426

Instagram Token expiration

Conversation thread

PenciDesign Supporter replied

5 years ago
Staff Reply

Hi,

@Rafal:

1. After the update to the latest version of Soledad, please go to Appearance > Widgets, expand the Footer Instagram widget area, then config the .Soledad Instagram Feed.

Go to https://pencidesign.net/penci_instagram/ get new token information then fill it out again on the Widget settings.

2. All the Instagram Access Token is only available in 60 days, you must create a new token after that time: https://developers.facebook.com/docs/instagram-basic-display-api/guides/long-lived-access-tokens/

Regards,
PenciDesign.

Rafal replied

5 years ago
Customer Reply

Hi there!
My .Soledad Instagram Feed has stopped displaying any photos.
Message: "No any image found. Please check it again or try with another instagram account."
The most possible - the expiration. Perhaps WP 5.8 new widget solution breaks .Soledad Instagram Feed widget?

Do I have to refresh the token every 60 days, or have to follow attached video – create the FB app, and install Power Pack addon?
Is there a better / easier solution for .Soledad Instagram Feed to work?


tomwebnet started the conversation

5 years ago
Conversation Start

Hello,
I have noticed that every 60 days Instagram token expire and your Instagram module does not renew automatically it.
So, every 60 days I need to recreate a new token for my client.

Please, this is very annoying, do you have a solution ?
I have a wordpress firewall plugin-in installed, but I do not see any blocked requests on the log file.
best regards,
Tom

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