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Public Ticket #16668

Sidebar

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PenciDesign replied

Staff Reply

Hi,

Example with this page: https://jovencuba.com/contacto/ - let's open this page and make sure you selected "Template" for this page is "Page Default Template" - check this image

Also, scroll down on "Page Options" > on "Select Sidebar Position for This Page" - make sure you've selected "Default" - check this image

Check the same thing for all pages that doesn't work.

Best Regards,

PenciDesign

haroldcardenaslema replied

Customer Reply

Hi, I followed all the instructions and didn't worked. Everything is updated and all pages work perfectly, but some display the sidebars and others don't. Not sure what is the difference. 

Please advise.

PenciDesign replied

Staff Reply

Hi,

To make your default page don't show the sidebar. Please go to Customize > Pages > General > Page Default Template Layout > select "No Sidebar with Smaller Container Width" or "No Sidebar" 

Also, you should update the theme to the latest version & all plugins that come with the latest version to the latest versionsmile.pngBecause I see it seems you're using an outdated version of Penci Page Speed Optimizer.

If you're using the latest update of the theme - version 7.9.1, you can try to re-update the plugin "Penci PageSpeed Optimizer" to fix it.

To re-update the plugin, go to Plugins > All Plugins > deactivate & delete plugin "Penci PageSpeed Optimizer"

After that, go to Appearance > Install Plugins > and re-install plugin ""Penci PageSpeed Optimizer"

Best Regards,

PenciDesign

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