can't import the demo

Public Ticket #16702

Conversation thread

1ststep replied

5 years ago

Customer Reply

Hello.

It solved.

thank you for your time

PenciDesign replied

5 years ago

Staff Reply

Hi,

Please login to your hosting > Select PHP version > make sure you've enabled the xmlreader and xmlrpc - check this image: http://prntscr.com/12ogpui

Also, please make sure php-xml module is enabled.

I see some case like this before caused by this problem

Best Regards,

PenciDesign

PenciDesign replied

5 years ago

Staff Reply

Hi,

Please send me your WordPress site admin URL and admin account ( username and password ) - in a PRIVATE REPLY. I will take a look at this to help you.

Best Regards,

PenciDesign

1ststep started the conversation

5 years ago

Conversation Start

when I'm importing the Demo files, it still looping forever

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