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Public Ticket #16918

Slow loading speed

Conversation thread

haingo79 replied

Customer Reply

Hi there,

Don't know why but I could not submit a new ticket, so I post my question here under this ticket.

I have a question about web design. My website (https://kenhchauau.com/) provides tours in European destinations. How can I create a filtering system for my tours based on keywords? (country names, city names, tour duration, languages, etc). Something similar to the website of GetYourGuide.com. Please help me!


Thanks in advance!


Best Regards,
Hai

PenciDesign Supporter replied

Staff Reply

Hi,

I've config your site with our Page Speed Optimizer & WP Fastest Cache plugin.

Please check.

Best Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

1. Please read the document and instructions about Speed Optimization here:

- https://soledad.pencidesign.net/soledad-document/#speed-optimization

- https://optimize.pencidesign.net/

Soledad already included Page Speed Optimizer features, please follow the links above and set up your site to improve your site loading.

2. I've checked your site and you're currently using SWIFT Performance, please check your cache settings.

If you can't detect your issues, please wait for me to log in and config for you.

Best Regards,
PenciDesign.

haingo79 started the conversation

Conversation Start

Good evening,

I am experiencing two issues related to loading speed and the displaying of featured images in posts.

Recently I have been getting complaints about the loading speed of my site https://www.kenhchauau.com/. I have ran several tests on multiple test sites such as gtmetix and pingdom and both show an unacceptable performance (between 5 and 12 seconds loading time). I am at a loss about why this is happening. Could you help me with this?

My second issue is that of the featured image in a post (https://kenhchauau.com/2021/05/29/du-lich-ho-como/) that is only showing when I am logged in to Wordpress. On other devices on which I am not logged in the image shows only as grey. The image title is displayed when the mouse is hovered over it. Once I log in to Wordpress the image shows up again. The featured image was added in the post editor. I hope you can help me with this as well.

Thank you in advance for your help and I hope to hear from you soon.

Kind regards,

Hai Ngo

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