customising colours

Public Ticket #16964

Conversation thread

PenciDesign Supporter replied

5 years ago

Staff Reply

Hi,

I've checked your site settings, everything working fine, and customize the color display properly.

Please try to customize again. Your site is currently using the cache, please make sure you Purge everything when made a change.

Best Regards,
PenciDesign.

PenciDesign Supporter replied

5 years ago

Staff Reply

Hi,

I've checked your site and you're currently using the newest version of Soledad.

Please send me your site login credential in a PRIVATE reply, I'll log in and help you check this issue.

Best Regards,
PenciDesign.

kerrylifeandloves replied

5 years ago

Customer Reply

Hi there, I have updated the theme and plugin in the last few days. Is there a time frame before it allows changes to be made?

PenciDesign Supporter replied

5 years ago

Staff Reply

Hi,

Please update your theme and plugin to the latest version, then go to Appearance > Customize and try to change color again.

If the problem isn't solved, please send me your site login credential in PRIVATE reply, I'll log in and help you.

Best Regards,
PenciDesign.

kerrylifeandloves started the conversation

5 years ago

Conversation Start

For some reason, I am unable to change or customise the colours on my site. I was able to when I first got the sight a couple of months ago, but now can't. I have been trying to change the top bar colour etc

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