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Public Ticket #17044

Mixed content problem

Conversation thread

jordi_ceballos Ceballos replied

Customer Reply

Thanks, I have followed the steps you said, and now the problem is solved.    :)

Best regards

PenciDesign Supporter replied

Staff Reply

Hi,

The problem because your site using HTTPS but your logo loading via HTTP.

Please go to Appearance > Customize > Logo & Header > Logo. Re-upload your logo then clear your site cache and test again.

PenciDesign,
Best Regards.

jordi_ceballos Ceballos started the conversation

Conversation Start

Hi, my webpage logo is not loaded in Facebook Mobile Browser, and it works perfectly in the rest of browsers.  I have been investigating, and it seems that Facebook Mobile Browser has problem with mixed content.

In Chrome Inspect Tool I have found that there is a mixed content problem in my website (I attach an screenshot with all the error message details).  It seems that the logo is being loaded with http instead of https, and this causes the problem.

Could  you please tell me how to solve this?   Why the rest of images in my webpage seem to be using https but the logo is the only one using http?

Thanks,

Jordi

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