Skip to content
Public Ticket #17139

Editor is not working well with your theme

Conversation thread

E128 replied

5 years ago
Customer Reply

I don't think you taken 4K monitors into consideration.

PenciDesign Supporter replied

5 years ago
Staff Reply

Hi,

First, you should understand: this is not a bug.

Some users like you need the content of the editor to be full width, but someone needs content styles in the editor similar to what is on the front-side.

We are looking to solve this problem in the most reasonable way.

Thank you for your reply.

Regards,
PenciDesign.

E128 replied

5 years ago
Customer Reply

Hello,

there nothing to consider, you have found that this is a bug, you are interfering with the regular WP functions.

What do you think is the right thing to do? Send this CSS to ALL of your customer base and tell them to add it to their website, or just release a small update that fixes it to for everyone?

Do you really want to answer 1000 other tickets exactly like this? Do you want all of these 1000 customer to fork out of your main release by editing their theme files?

Thank you

PenciDesign Supporter replied

5 years ago
Staff Reply

Hi,

I'll report this issue to the developer team and consider making a change on the new release.

Regards,
PenciDesign.

E128 replied

5 years ago
Customer Reply

Hello,

That is not an acceptable solution, this should be addressed with a update of your theme.

We are not going to fork out of your release.

PenciDesign Supporter replied

5 years ago
Staff Reply

Hi,

I've fixed this issue by going to Appearance > Theme Editor > Soledad, select file editor-style.css, find:

html .mceContentBody {
    max-width: 770px;
}
Replace by:
html .mceContentBody {
    max-width: 100%;
}
Clear your browser cache to apply a new style.

Regards,
PenciDesign.

PenciDesign Supporter replied

5 years ago
Staff Reply

Hi,

Please send me your site login credential in a PRIVATE reply, I'll log in and check your issues.

Regards,
PenciDesign.

E128 started the conversation

5 years ago
Conversation Start

Hello,

The editor is not working well with your theme, for some reason half the area is not workable. I think you have some code that conflicts with WordPress basic code.

We have other websites with other themes, we have never seen anything like this.

Want to join this conversation or access attachments? Sign in first.

Login to Reply