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Public Ticket #17189

Can't show Twitter feed

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Great news.

Good luck to you.

Regards,
PenciDesign.


johncarnegie replied

Customer Reply

Hi,

I have just regenerated all of the keys and it works now.

Thanks a lot for your support.

johncarnegie replied

Customer Reply

Hi,

Could you please send me any documentation which instructs how to get that Twitter API information precisely?

I created the app, get the key from that one, but it didn't work.

PenciDesign Supporter replied

Staff Reply

Hi,

Please try to check your Twitter API information, I've tested your site by adding our information and the Twitter display properly.

image.png

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

I can't log in because of wrong information.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me your site login credential in a PRIVATE reply. I'll log in and detect your issue.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

You should add the Twitter Feed name on the Twitter Feed Auth screen to get Twitter Widget working properly.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please make sure you installed and activate the plugin oAuth Twitter Feed for Developers.

Then go to Settings > Twitter Feed Auth and fill in all the information here.

image.png

PenciDesign,
Best Regards.

PenciDesign Supporter replied

Staff Reply

Hi,

Please make sure you fill in all required information.

For the Twitter Feed Screen Name field: this is text on the image below:

z0mRgTW.png

OR you can go to Twitter Publish to get the embed code then paste it into the Custom HTML Widget.

PenciDesign,
Best Regards.

johncarnegie started the conversation

Conversation Start

Hi,

I need some help with Twitter Newsfeed.

Please take a look at the Twitter widget on the right sidebar, I couldn't make it show the Newsfeed. I filled in the API key and related info on the oAuth Twitter Feed for Developers already. But it didn't work.

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