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Public Ticket #17373

Mobile testimonials

Conversation thread

natmaynez Mayneza replied

Customer Reply

Great! Did worked then! thanks so much for your quick response!

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked and your testimonial color & font is changed.

image.png

Regards,
PenciDesign.


natmaynez Mayneza replied

Customer Reply

I guess I fixed it by creating a whole new page and doing it again with a saved template from that one, could you please check on your side if now it appears as it should for you to ensure I'm not the only one seeing the right version? https://mayneza.com/sobre-mayneza/ 

Thanks a million!

natmaynez Mayneza replied

Customer Reply

Sure! This is what I see on desktop and what's seen from Elementor editor and Lato should be the main font and the color of the quote background is #35EFD9.

Not sure why you're seeing different fonts and colours :/ 

Do you need me to provide credentials?

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site on my devices. The font face and background is similar, you can view the screenshot below:

image.png

I don't see any different keys between PC and Mobile devices. Please highlight your problem then send me a screenshot.

Regards,
PenciDesign.


natmaynez Mayneza started the conversation

Conversation Start

Hi!

Hope this email finds you well.

I used Elementor and added Pencil testimonials widget and they look nice! The only thing is that in mobile the font of the testimonial and the background of the quote is set up to the default one when I selected Lato, as can be seen in the desktop version: https://mayneza.com/sobre-mayneza/

What may be the reason why it's not respecting the font and quote background color on mobile?

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