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Public Ticket #17430

Page Header Background Image Not Showing

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empiremanagementgroup replied

Customer Reply

Understood. Thank you again for your fast support!

PenciDesign Supporter replied

Staff Reply

Hi,

You need to click this button when you made a change about color, font, background, ... on the Customize Panel. You don't need to do it when publishing a new post.

Regards,
PenciDesign.


empiremanagementgroup replied

Customer Reply

Oh wow, thank you! I think I did "regenerate CSS files" but then didn't clear the cache again. Do I need to do this anytime I make any change (like a new post), or only if I change something on a page?

PenciDesign Supporter replied

Staff Reply

Hi,

After you made a change, please go to Appearance → Customize → Speed Optimization → Optimize CSS, click the Regenerate CSS File button, then clear your site cache.

image.png

Now your page header displays properly.

Regards,
PenciDesign.


empiremanagementgroup started the conversation

Conversation Start

Hello,

I'm having an issue where the page header background image will no longer load/show and instead, it just shows a gray background (see link above). I've attached a screenshot showing the configuration in the customizer. Please advise. Thank you!

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