Activation key problem

Public Ticket #17458

Conversation thread

PenciDesign Supporter replied

5 years ago

Staff Reply

Hi,

Please send me the domain name you want to register, I'll help you transfer this licencse.

In the future, if you want to transfer the license key to the new domain, please go to the Dashboard then revoke the license first.

Regards,
PenciDesign.

mvs910 started the conversation

5 years ago

Conversation Start

Hi,

I was setting my site on IP first before making it live. Due to some problem, I had to rest and IP was changed. I am unable to activate it again. it is showing that theme is active on old ip.

Can you please help with this.

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