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Public Ticket #17481

table of content, widget issues

Conversation thread

johncarnegie replied

Customer Reply

Hi, 

1: DONE

2: OK. I will wait for them to update their plugins and we'll see.

PenciDesign Supporter replied

Staff Reply

Hi,

1. After installed any plugins, please clear all your site cache, then go to Settings → PageSpeed Optimizer, click on Purge All button,

2. Some plugins you've installed doesn't compatible with the latest version of WordPress. For example:

  • Rank Math
  • Ultimate Addons for Gutenberg

image.png

Please wait for all the plugins up to date then check again.

Regards,
PenciDesign.


johncarnegie started the conversation

Conversation Start

Hi,

1 I installed the plugin "Ultimate Addons for Gutenberg" to create a Table of Content for my Post. The problem is the table of content looks good for logged-in users, but for logged-out users, it looks very different. 

I don't know whether that is the cache issue or my internet issue or plugin issue. 

Check: https://prnt.sc/1ecslws (viewed by logged-out users)

https://prnt.sc/1ecst5b (viewed by logged-in users and this is correct)

2 When I opened Dashboard --> Appearance --> Widgets, I saw 403 Forbidden error.

Check: https://prnt.sc/1ectecv

Probably this is caused by the latest update of WordPress 5.8

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