Multiple Widget Errors | PenciDesign Support

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi @falcotravels,

Please create a new private ticket with your WordPress admin account. I'll check your site issue.

Regards,
PenciDesign.

falcotravels replied

4 years ago

Customer Reply

Thanks, I was able to connect, below shown when clicking the link when I disabled all but I'm still not seeing the feed on my website. It's showing "No any image found" What else do I need to do?

Connected to account

This token is valid until February 18, 2022 19:47:18 because Instagram just provide an active token in 60 days.

Also, it looks like its the plugin Smash Balloon Instagram Feed, which I've always had so not sure what would be causing an issue now. Am I not able to use this plugin with the soledad Instagram widgets?

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi @falcotravels,

This error may be from one of your installed plugins, please temporarily disable all plugins (except the plugins that come with Soledad), then re-enable one by one to check which plugin cause this issue.

Regards,
PenciDesign.

falcotravels replied

4 years ago

Customer Reply

Hi,

I'm having the same issue on the Instagram widget. I followed the below advice and installed the classic-widget plugin but when I go to connect my Instagram account through the link (page=penci_instgram_token) it says I am not allowed to access this page. How can I connect my account?

Thanks

empiremanagementgroup replied

5 years ago

Customer Reply

Thank you very much. This resolved both problems.

PenciDesign Supporter replied

5 years ago

Staff Reply

Hi,

1. For the new widget U: maybe something is wrong with the WP-JSON or another plugin conflict with the new UI of WordPress 5.8,

Please install the plugin Classic Widget: https://wordpress.org/plugins/classic-widgets/. This plugin will revert the Widget setting to the old look.

2. For the Instagram image feed: please go to Appearance > Widgets, expand the Footer Instagram widget area, then config the .Soledad Instagram Feed.

Go to https://pencidesign.net/penci_instagram/ get new token information then fill it out again on the Widget settings.

Regards,
PenciDesign.

empiremanagementgroup started the conversation

5 years ago

Conversation Start

Hello,

I'm not sure if this is related to the recent theme update, but when I go to edit my widgets now I get multiple red banners across the top notifying me of errors with several penci widgets (see screenshot). I've also noticed that, at least the .Soledad Instagram Feed widget in my sidebar has stopped working in the frontend too.

Please advise!