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Public Ticket #1757

Plug-in upload failure

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PenciDesign replied

Staff Reply

Hi,

This issue caused by the config from your hosting. Please contact with your hosting provider and requirements them to increase it.

Best Regards,

PenciDesign

hagerini started the conversation

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Dear Pencidesign support team,

When I wanted to upload your provided Revolution Slider and Visual Composer .zip files the following error message appears: "The uploaded file exceeds the upload_max_filesize directive in php.ini."

It seems like the plug-ins are too big for the upload. The upload of all your other smaller sized plug-ins was working properly.

What do I have to do?

Thank you for your help!

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