Hi,
The problem because you're currently using the old version of Soledad.
I've backup and update your site to the latest version.
Please check.
Regards,
PenciDesign.
The web site uses Soledad, it hasn't been touched for many months over the pandemic. I started looking at it again. It uses Elementor, whenever I tried to use it to edit anything it went to safe mode. I tried some of the suggestions but I am new to all of this and didn't understand many of the suggestions.
We stopped paying for support when we stopped updating the sit about a year ago. I renewed it today. might that have something to do with the problem?
Can you help me to get Elementor going again?
Want to join this conversation or access attachments? Sign in first.
Open your ticket archive, review validated licenses, and continue product support conversations from one customer portal.
