PenciDesign Supporter replied
Staff Reply
Hi,
Please keep waiting. I'll forward your request to my leader.
Regards,
PenciDesign.
Public Ticket #17656
refund
Conversation thread
dzviva replied
Customer Reply
I opened a ticket with Envato
The link you sent me is not being answered
Should I contact PayPal support?
PenciDesign Supporter replied
Staff Reply
Hi,
1. Please send me the problem detail, I'll check and help you,
2. If you still want a refund, please follow this link to request: https://help.author.envato.com/hc/en-us/requests/new
Regards,
PenciDesign.
dzviva started the conversation
Conversation Start
hi,
I bought a Soledad template and installed it on my site, but it was not as I expected. I want to delete it from my site and get a refund.
Want to join this conversation or access attachments? Sign in first.
