Updating Theme Failure

Public Ticket #1767

Conversation thread

PenciDesign replied

8 years ago

Staff Reply

Hi,

Because you're doing wrong - that caused this issue.

Please go to download page and re-download "All files and documentation"

After that, extract this download package, you will get a new folder, open the folder you will see soledad.zip file - let's use this file for your install.

Best Regards,

PenciDesign

fgt196 replied

8 years ago

Customer Reply

Hi,

I did that and I uploaded the zip file. Wordpress is saying the upload failed as your zip file was missing the style.css stylesheet.

Thanks

PenciDesign replied

8 years ago

Staff Reply

Hi,

You need to extract download package from themeforest and use soledad.zip file for your install.

Best Regards,

PenciDesign

fgt196 started the conversation

8 years ago

Conversation Start

Hi,

Unable to update to Soledad 5. Got this message:

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

Want to join this conversation or access attachments? Sign in first.