footer instagram widget

Public Ticket #17678

Conversation thread

PenciDesign Supporter replied

5 years ago

Staff Reply

Hi,

The Instagram widget doesn't update because your homepage displays a cache version by WP-Super-Cache.

For next time, please go to the Settings » WP Super Cache page and click on 'Delete Cache' button to refresh Instagram images.

Regards,
PenciDesign.

vaninasimon replied

5 years ago

Customer Reply

I'm ok finally.

I tried with Date Ascending , and then Date Descending just to check and now it's ok, my last intagram photos are displayed.

Thanks guys !

vaninasimon replied

5 years ago

Customer Reply

Thank you for your answer.

I just added the widget today and on my instagram the last photo I posted was more than 12 hours ago. So the 22 photos missing were posted 2 days ago, 3 days ago, 4 days ago... and 1 year ago so it seems there is a problem.

Do you know what is the problem?

Thanks

PenciDesign Supporter replied

5 years ago

Staff Reply

Hi,

By default, the Instagram widget will get a new image after 12 hours, you can change this time to get a new image faster by going to the Widget Settings, set the time on Check for new images every: field.

Regards,
PenciDesign.

vaninasimon started the conversation

5 years ago

Conversation Start

Hi,

I added the Footer Instagram Widget on my homepage but it doesn't display the last photos. I miss the last 22 photos I don't know why.

My instagram : https://www.instagram.com/anotherepicjourney/

Thanks for your help

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