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Public Ticket #17813

Homepage font on iPad not working

Conversation thread

Donald Seward Jr replied

Customer Reply

I was not aware of this process before, thanks for resolving this and bringing it to my attention. Thanks again!

PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed the font loading issue. Please go to your BlueHost, clear all your site cache then test again.

You can check the no-cache URL here: https://donnysewardjr.com/?cache=0

Regards,
PenciDesign.


Donald Seward Jr replied

Customer Reply

Now it looks like it isn't working on other desktops. Not sure what happened...

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me your site login credential in a PRIVATE reply. I need to log in and check your site config.

Regards,
PenciDesign.


Donald Seward Jr replied

Customer Reply

I tried the following and my iPad and iPhone are still showing the wrong font:

Appearance > Customize > Speed Optimization > Optimize CSS > Preload Google Fonts from The Theme

PenciDesign Supporter replied

Staff Reply

Hi,

In this case, please go to Appearance → Customize → Speed Optimization → Optimize: uncheck Preload Google Fonts from The Theme option then try to load your page again.

Regards,
PenciDesi

Donald Seward Jr started the conversation

Conversation Start

The font for the homepage should be Quicksand. It is working for desktop but isn't working for mobile or iPad. Not certain what setting I need to change?

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