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Public Ticket #17841

Soledad Theme Clashing with Elementor

Conversation thread

PenciDesign Supporter replied

5 years ago
Staff Reply

Hi,

Now I can access your site by using VPN.

1. For related posts: you can disable them by going to Jetpack → Traffic: check Show related content after posts.

2. You can't edit the page set as shop by WooCommerce, all the content of this page manage and filter by the WooCommerce plugin.

3. Some HTML tag is not closing correctly so the footer layout was broken. I've checked and fix this issue.

Regards,
PenciDesign.


PenciDesign Supporter replied

5 years ago
Staff Reply

Hi,

Are you using any firewall? Maybe your site blocks my IP address.

Please check again.

Regards,
PenciDesign.


wesleyroos started the conversation

5 years ago
Conversation Start

Good Day, I recently bought your theme. 

My issue: On all pages that have anything to do with woocommerce my footer (elementor custom footer) goes to a boxed width, when everywhere else on the site it stays as full width. See attached screenshot. 

I also set my shop page as a custom elementor design page, but then when I try edit it or click on it, I see its gone back to being a woocommerce page. I cant figure out why. Then when I click edit with elementor, it gives the error "sorry, the content area was not found in your page". 

Please could someone assist asap. 

Thanks, 

Wesley 

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