imreysagar replied
Customer Reply
Yeah,
It's working fine without any issue on incognito mode right now.
Thank You..
Public Ticket #17960
Page Breaking Issue
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
All your site settings are correct, so please check your site on the private/incognito tab again to avoid conflict with the browser extension.
Regards,
PenciDesign.
imreysagar replied
Customer Reply
Still the same issue,
Is there any chance of ads running in that place because I'm blocking the ads by adblocker?
PenciDesign Supporter replied
Staff Reply
Hi,
Soledad is compatible with almost all plugins.
Please publish this post/page, go to Settings → PageSpeed Optimizer, click Purge All button then clear all your site cache & check again.
Regards,
PenciDesign.
imreysagar replied
Customer Reply
I have done the critical CSS part but still, the same issue is coming.
Now on a homepage as well.
- Is there any issue with the plugin which I use to make these headings and sections?
- But on my other website, it's working fine with your theme while using the same plugin to make heading and other stuff.
PenciDesign Supporter replied
Staff Reply
Hi,
I've config your site. If you want your site loading smoothly, please run the Critical CSS Tool, then regenerate critical CSS again.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
If this issue only occurs on the new post, please check the cache settings again, or please send me your site login credential in a PRIVATE reply. I'll log in and check your site config.
Regards,
PenciDesign.
imreysagar replied
Customer Reply
It's happing with new articles only, The old one is working fine.
No issue so far.
PenciDesign Supporter replied
Staff Reply
Hi,
Please send me the URL related to this issue.
I've checked other pages, all is working properly:
Regards,
PenciDesign.
imreysagar replied
Customer Reply
Hey...
The page is breaking again and again even after setting the logo display height and clearing all your my site cache/browser cache.
It's kind of frustrating. what should I do now?
Same thing happening on my smartphone as well.
- But refreshing one more time works just fine.
imreysagar replied
Customer Reply
Ok, thanks.
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to Appearance → Customize → Logo & Header → Logo, enter the logo display height (36) to Set A Height for Logo Image,
Then clear all your site cache/browser cache and check again.
Regards,
PenciDesign.
imreysagar started the conversation
Conversation Start
Hello,
- My page is breaking when I open it for the first time after the heading section but when I refresh the page again it just works fine.
- What might be the problem of this situation?
- I have faced this same problem many times in other articles as well.
- Can you please help me to solve this?
- Thank You!!
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