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Public Ticket #18007

Appearance > Customize is not able to display its function

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khphoon replied

Customer Reply

case resolve many thanks

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, the customizer setting working properly.

Please wait a little time for this panel to fully load (about 5-7 seconds).

image.png

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please wait a little time for the option fully load OR please send me your site login credential in a PRIVATE reply. I'll log in and check this issue.

Regards,
PenciDesign.


khphoon started the conversation

Conversation Start

Dear Support, 

I am newly import the demo content, and trying to find the location to edit the logo at the customize section, and find out that the appearance > customize section was not able to display correctly (totally empty). May kindly advice what is the error and why the customize page is not load

many thanks

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