Testimonials avatar images are cropped

Public Ticket #18027

Testimonials avatar images are cropped

Conversation thread

PenciDesign Supporter replied

5 years ago

Staff Reply

Hi,

1. Please clear all your site cache then check again. Some avatar images still showing full because you've uploaded the wrong image ratio.

2. Please go to Appearance → Customize → Single Posts → General, check on the Show Views Count option.

Regards,
PenciDesign.

edwinlopezibarra replied

5 years ago

Customer Reply

Hi,

1. Your recommendations were done but the problem continue, please take a look to the attached images

2. Enable ajax Post View Count option was enabled, I made some test visiting a specific post and checking if the visit count change it, until now I didn't see an incremental change

I could give you access if you want to check something directly in our side.

Regards.

PenciDesign Supporter replied

5 years ago

Staff Reply

Hi,

1. Please upload a largest image size ( minimum 500 x 500px) with 1:1 ratio,

2. The post count will not work correctly when your site enables the cache, please resolve this issue by going to Appearance → Customize → Single Posts → General, check to Enable ajax Post View Count option.

Regards,
PenciDesign.

edwinlopezibarra started the conversation

5 years ago

Conversation Start

Hi,

Could you help me please to check how to fix this issues?

Testimonial avatar images are cutted to the half for some list items
Post views looks like are not been updated after a visit to any pages. We feel like we are possible loosing some hits

Regards,

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