Paxos Magazine replied
Customer Reply
ok thank you very much it seems that now the site doesn't break anymore as far as SGoptimized is concerned i can use it and activate all its features
Public Ticket #18402
Logo
Conversation thread
PenciDesign replied
Staff Reply
Hi,
I just activated the plugin "SG Optimize" and check again your site on anonymous browsers ( open by press Ctrl + Shift + N ) and didn't see any problem. Can you please check it carefully again?
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
Please send me your WordPress site admin URL and admin account ( username and password ). I will take a look at this to help you.
Best Regards,
PenciDesign
Paxos Magazine replied
Customer Reply
I did as you said but when I activate the SG features the site still breaks.
PenciDesign replied
Staff Reply
Hi,
No - it doesn't affect anything. The caching will re-create after you remove it to get everything updated.
You just need to do as I said:
1/ Disable the caching from SiteGround like on this guide - login to your SiteGround hosting and do that.
2/ Activate again SG Optimize plugin, go to SG Optimize plugin settings > disable all optimize CSS, JS, HTML
And check it again.
Best Regards,
PenciDesign
Fraternity--- replied
Customer Reply
what does deleted storage is serious? can you be clearer please? and how can I fix this broken site problem
PenciDesign replied
Staff Reply
Hi,
Please make sure:
1/ You've disabled or cleared the caching from SiteGround itself - check this guide for more.
2/ When you activate plugin SG Optimize - please make sure you don't check to "Minify, combine JS, CSS, HTML, lazyload images"
Best Regards,
PenciDesign
Paxos Magazine replied
Customer Reply
nothing has changed it continues to break and when I activate SGOptimizer activating the various options the site breaks even more.
PenciDesign replied
Staff Reply
Hi,
I see it's normal. It seems the critical CSS has caching and it is updated now, you can check again your site on anonymous browsers to get the correct results.
Best Regards,
PenciDesign
Paxos Magazine replied
Customer Reply
this is what happens as soon as i try to see how it loads even the mobile version breaks I need help otherwise I can not go on with the work
PenciDesign Supporter replied
Staff Reply
Hi,
Please check all the information you've sent. I can't log in to your site and access FTP.
Regards,
PenciDesign.
Paxos Magazine replied
Customer Reply
I've updated the critical CSS files but the site still crashes when loading then I've tried to re-enable SG optimizer to improve the site and it still keeps breaking...
PenciDesign replied
Staff Reply
Hi,
Have you changed the header style to another style after generating critical CSS files? If so, please re-generate the critical CSS file for your site again to get it updated.
Best Regards,
PenciDesign
Fraternity--- replied
Customer Reply
and today the site when I load it is broken and I don't know how to fix this: c
Fraternity--- replied
Customer Reply
breaks the site when I activate the features to increase the speed of the SG
PenciDesign Supporter replied
Staff Reply
Hi,
Please send me a screenshot error when you activate the SGoptimizer plugin. I'll check and send you a solution.
Regards,
PenciDesign.
Paxos Magazine replied
Customer Reply
as soon as I activate the functions of SGoptimizer it breaks even more the site I don't really know what to do images until yesterday were absolutely not a problem
PenciDesign Supporter replied
Staff Reply
Hi,
1. Your site currently using our PageSpeed Optimizer plugin with critical CSS loading, so please don't use other minify or similar functions plugins, it will be conflict and your site can't work properly, you can read the document about this here: https://optimize.pencidesign.net/6.-notes-and-common-issues
2. You should check the Google PageSpeed reported detail, here is some problem:
- Use MPEG4/WebM video format instead of GIF image,
- Convert all images to the new WEBP format by using one of the lists of plugins here: https://wordpress.org/plugins/search/convert+webp/
- Only use the CACHE functions of SG-Optimizer,
Regards,
PenciDesign.
Paxos Magazine replied
Customer Reply
is not solved when you reload the logo bugga all 'beginning and also on mobile as soon as you open a blog post you see for a few seconds the logo distorted and then disappears the desktop version breaks and after a while is restored as you do now I do not know where to put my hands
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to Appearance → Customize → Logo & Header → Logo, enter the logo height you want to display at Set A Height for Logo Image option. (on your site is 80px for desktop).
Regards,
PenciDesign.
Paxos Magazine replied
Customer Reply
I have a problem as soon as you load the site the logo turns from large to small very quickly and this creates various bugs now how can I eliminate this Bug?
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to Appearance → Customize → Logo & Header → Main Bar & Primary Menu: check to:
- Display Logo on Main Bar on Mobile Devices
- Move Logo on Main Bar on Mobile to Center
Regards,
PenciDesign.
Paxos Magazine started the conversation
Conversation Start
I would like to center the logo on the mobile version I attach the 'image to make you understand better I would like it to be in the center but I can not find how to do
Want to join this conversation or access attachments? Sign in first.
