Import Demo Data fails

Public Ticket #1847

Conversation thread

PenciDesign replied

8 years ago

Staff Reply

Hi,

Please try deactivate all plugins doesn't required with this theme and use Chrome browser and import it again

If it still doesn't work, please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look help you.

Best Regards,

PenciDesign

Sanne started the conversation

8 years ago

Conversation Start

Hi there,

I bought the Theme Soledad yesterday and installed it successfully in Wordpress (imported file soledad.zip as described). I'm setting up a completely new blog. When trying to Import Demo Data (Travel), there is absolutely no progress. All plugins are installed successfully and I don't see why this Import doesn't work. I tried it several times, always no progress, not even after an hour.

Thanks for your help.

Regards, Sanne

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