Reset the license

Public Ticket #18614

Conversation thread

Jayanta1987 replied

4 years ago

Customer Reply

Thank you very much. It looks good now.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've re-activated the license of your domain. Please check and try to activate again.

Regards,
PenciDesign.

Jayanta1987 replied

4 years ago

Customer Reply

Hi Team,

I have already tried that. But its giving error that this is activated with same domain. Please refer attached screenshot (highlighted one) and you will able to understand the issue.

Regards

Jayanta Dhar

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

If you activate the license code on the same domain name as before, please put the code then activate it again.

Regards,
PenciDesign.

Jayanta1987 started the conversation

4 years ago

Conversation Start

Hi Team,

I have bought soledad theme and activated it in https://buymecream.com but for some reason I had to reset the WordPress site. After that the theme is showing inactive. Please help to reset the license or puchase code

Thanks

Jayanta Dhar

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