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Public Ticket #18617

Cant edit the content in a section

Conversation thread

Anna Ocklind Raask replied

Customer Reply

Hi again, 

Aha thats why, I´ve checked and now I'm able to edit the link. It all looks just fine!
Thanks so much for great and fast support. 

Best regards, 

Anna

PenciDesign Supporter replied

Staff Reply

Hi,

The problem because you've edited/emoved this section but you've not saved it the previous time. So the Elementor will auto load the last edit version instead of the live version.

I've restored the Elementor Edit screen similar to the live preview by clicking the History button at the bottom of the Elementor sidebar:

image.png

Please check and edit the link.

Regards,
PenciDesign.


Anna Ocklind Raask replied

Customer Reply

Hi there,  Here is two shots. I remember that I could view the content before as I rightclicked and chose to edit the column. But now all I can edit is general settings. Best regards, 

Best regards,
Anna

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me a screenshot when you edit this section on Elementor. I'll try to check and send you a quick solution.

Regards,
PenciDesign.


Anna Ocklind Raask started the conversation

Conversation Start

Hi, 

We have a sections on our frontpage  with threee columns containing an image with a category headline, linked to a page on our site.
When I discovered a broken link in one of the columns, I noticed that I can't edit the content in the section anymore. I used to be able to open this section in Elementor and rightclick on the column to edit image, url etc. but now its just an empty box in Elementor. I can't view or edit any of the content. On the site the secrion looks fine except for the broken link. 
I attach a screenimage below over the section.

What do you think is wrong? I have the latsest version of the theme och wordpress. 

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